Managed
Transfers
The Receptionist will pre-screen incoming calls according
to your preferences and introduce them before transferring.
If an appropriate person is not available, the Receptionist
can take and forward a message (via voice, email or fax),
or answer any Frequently Asked Questions. Bottom line:
your callers are never lost in the Voicemail maze. Our
Receptionists make sure callers have the opportunity to
get the information they need.
50
Outbound Calls
Have your Receptionist make calls on behalf of your business.
Your image will grow by leaps and bounds when your Receptionist
calls to reschedule appointments, reserve resources, or
other communications tasks. Plus, you can focus your time
and resources on income producing activities!
Dedicated
Answering
Callers bypass welcome messages and call menus to speak
with a LIVE person right away. Your Receptionist answers
every call directly and promptly. If your callers are
frustrated by recorded menus or messages, or often need
to speak with someone immediately this extra is a must!
Calendaring
Your Receptionist can set up appointments and check for
schedule conflicts. You keep one central calendar, and
have one source for executive support. The calendar is
maintained by the Receptionist for 1(one) executive and
made available online.
Extra
Inbound Calls
If you anticipate a large call volume, you may purchase
extra calls to avoid paying the full price for each call
over 200. Inbound calls can be bundled in increments of
50 (involving the Receptionist) per month. HBSE can also
assess your call volume statistics to discover trends
so that you may pre-purchase the right amount.
Automated
Front Office (stand alone service)
This introductory package includes a Custom Call Tree,
Routing, Multi-line capabilities, and Voicemail (1included)
only. It does not include calls involving a Receptionist,
but you may choose to “turn on” access to
our Receptionist service as a back-up when you are too
busy to answer a call. ($2 per call involving Receptionist)
